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13-Nov-2017 19:23

We very appreciate your warm words about staff and room. Best Regards and all the best, Adam Stempniewski Guest Relations & Concierge Wonderful stay in an amazing hotel. Thirdly, the pool size and spa facilities were a little disappointing.

Junior suite room was large spacious and really well equipped. Very small pool and no jacuzzi, but changing facilities were first class. C., We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot.

Sincerely, Gregory Millon General Manager I asked for a specific room during making reservation, as well as I reminded about it during on-line check in.

However when I arrived I got the other room, as the room I asked for has been already occupied.

Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

The hotel is right next to the longest wooden pier in Europe.

The staff also did not notice that there was a fixed price for the room negotiated and charged my cc a regular fee.



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